First Line Ltd Careers - Work for First Line

CAREERS

Below you can see a list of our current vacancies. We are always interested to hear from people who think they can bring something valuable to our business even when we have no vacancies.

CURRENT VACANCIES

IT Support Analyst

Date Posted 2 October

Banbury OX16 4XD

IT Support Analyst

First Line Ltd is looking for a proactive and approachable IT Support Analyst to join our team in Banbury. Supporting the IT Director, you will work across a varied range of day-to-day support, systems administration and improvement activities. You may be a recent IT, computing or technology graduate taking your first step into the profession, or you may already have practical support experience. Either way, you will enjoy solving problems, helping people and learning how business technology works—while gaining broad exposure to the systems and projects that keep a busy organisation moving. You do not need to know everything from day one, as training and guidance will be provided. We are looking for a technically curious person with a methodical approach, strong customer-service skills and the confidence to take ownership of specific projects. Previous IT support experience would be welcome, but enthusiasm, aptitude and a willingness to learn are equally important.

APPLY

Responsibilities

Provide friendly first-line and second-line support to colleagues across the business, in person and remotely.
Assist the IT Director and team with technology projects, system rollouts, testing, reporting and process improvements.
Identify recurring issues and opportunities to improve reliability, security and the user experience.
Building strong working relationships are built with colleagues and external support partners.
Owning, managing and taking ownership of some specific IT related projects.

Requirements

A genuine interest in IT, technology and solving practical problems.
A methodical mindset, good attention to detail and the ability to troubleshoot logically.
Familiarity with Windows, Microsoft 365, computer hardware and project management skills, gained through study, work or personal experience.
The ability to organise priorities, manage several requests and take ownership through to resolution.
Clear written and verbal communication skills, including the ability to explain technical information simply.
A responsible approach to cybersecurity, data protection and confidential information.
A degree, apprenticeship or qualification in IT, computing or a related subject is welcome, but equivalent skills, practical experience and strong potential will also be considered.

Pricing Administrator

Date Posted 2 October

Banbury OX16 4XD

Pricing Administrator

First Line Ltd is looking for an analytically minded Pricing Administrator to join our team in Banbury. Working closely with Sales, Product Management and Marketing, you will turn data into practical insight and help ensure our products are priced competitively, strategically and profitably in line with each brand’s position. You may be a recent graduate taking your first step into a commercial role, or you may already have relevant workplace experience. Either way, you will be keen to learn, comfortable working with numbers and motivated by the opportunity to see your analysis influence real business decisions. You do not need to arrive knowing everything (as full onsite training will be given); we are looking for someone with strong numerical ability, an analytical mindset, attention to detail and the confidence to communicate their findings. Relevant commercial or automotive aftermarket experience would be welcome, but it is not essential.

APPLY

Responsibilities

Support the Pricing Manager with pricing analysis, sales analysis and stock profiling.
Work closely with UK and European Sales Directors, Product Management, Marketing and Sales teams.
Analyse profitability, competitiveness, margins and market positioning, then clearly communicate your findings.
Help price new products and implement agreed pricing strategies and price changes.
Maintain and improve pricing, reporting and stock-profiling templates.
Support reviews of customer trading terms and help prepare Buying Group tender documentation.
Produce and distribute accurate monthly price files, new-to-range files and customer-specific reports.
Respond to requests for pricing, Pareto analysis and cross-references from customers and Sales Managers.
Monitor essential pricing data, including negative margins and invoice discrepancies.
Maintain accurate spreadsheets and customer contact details, and direct enquiries to the appropriate teams.

Requirements

Strong numeracy and analytical skills, with excellent attention to detail.
A logical, inquisitive approach and the confidence to ask questions and solve problems.
Good Excel skills, including formulas such as VLOOKUP and pivot tables, or a willingness to develop these skills quickly.
Working knowledge of Outlook and Word; knowledge of CoPilot would be useful but is not essential.
The ability to organise, prioritise and manage your own workload.
Clear written and verbal communication skills, with the confidence to present findings to colleagues and managers.
Discretion, professionalism and respect for confidential information.
A degree in a numerate or commercially focused subject is welcome, but equivalent skills and experience will also be considered.